News & Announcements
PERA and Public Health
March 11, 2020
On March 11, 2020, Governor Lujan Grisham declared a public health emergency for New Mexico. PERA is actively preparing to continue normal business practices. We are dedicated to our members and their health. We are encouraging limiting face to face contact and therefore ask members to communicate with PERA via email and phone whenever possible. PERA will also set up secure drop off boxes in our Albuquerque and Santa Fe offices for members who would like to limit their in-person interactions.
PERA is following a Business Continuity Plan and we are prepared to continue regular monthly benefit payments to our retired members.
Effective immediately, all PERA Outreach Seminars will be canceled at this time and rescheduled tentatively for May 2020. We apologize for any inconvenience this may cause but we are dedicated to keeping our members healthy and safe.
If you would like specific information on your individual account, we encourage you to create an online account on PERA’s Self-Service Website known as RIO. You can open an account here https://perass.state.nm.us/SelfService/SSSAEmprPaySpec.action?event=displayCreateMem and access your information 24/7.
PERA Toll-Free Number: 1 (800) 342-3422 PERA Member Services Email: PERA-MemberServices@state.nm.us & PERA-Albuquerque@state.nm.us.
To submit documents to PERA electronically: noreply.records@state.nm.us.
We appreciate your cooperation during this time.