For our Members

Due to the COVID-19 pandemic, our Albuquerque and Santa Fe offices will be closed until further notice.

If you would like specific information on your individual account, we encourage you to create an online account on PERA’s Self-Service Website known as RIO. You can open an account here Self-Service and access your information 24/7.

You can contact us at our PERA Toll-Free Number: 1 (800) 342-3422 or email us at PERA-MemberServices@state.nm.us and/or PERA-Albuquerque@state.nm.us

To submit documents to PERA electronically please send them to noreply.records@state.nm.us. You are also welcome to mail your documents through regular mail. Since there is a limited amount of staff in our offices on a staggered schedule, we are no longer able to accept and sign for certified mail. Our Santa Fe office is equipped with a secure drop off box, which is located in between our front door area so we encourage you to drop off any documentation there as well.

We encourage you to follow us on social media for future updates:

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Our job is your retirement.

Our job is your retirement.